Authors: Fereidoon Shams, Reza Bagheriasl, Amir Mahjoorian, Maziar Mobasheri, Faezeh Hoseini, Delaram Golpayegani Published in Proceedings of the 19th International Conference on Enterprise Information Systems, 2017 Abstract: National Enterprise Architecture (EA) is regarded as a catalyst for achieving e-government goals and many countries have given priority to it in developing their e-government plans. Designing a national EA framework which fits the government’s specific needs facilitates EA planning and implementation for public agencies and boosts the chance of EA success. In this paper, we introduce Iran’s national EA framework (INEAF). The INEAF is designed in order to improve interoperability and deal with EA challenges in Iranian agencies.

Authors: Fereidoon Shams, Reza Bagheriasl, Amir Mahjoorian, Maziar Mobasheri, Faezeh Hoseini, Delaram Golpayegani Published in Proceedings of the 20th International Conference on Enterprise Information Systems, 2018 Abstract: These days public sector provides numerous services to citizens. Identifying and managing these services is needed for establishing a national Business Reference Model (BRM). Classifying services according to their functionality provides a great view of the current state of public services and facilitates the government policy-making. This classification taxonomy can be considered as a part of the BRM. In this paper, we propose a functional classification taxonomy of the Iranian public services including government-to-government (G2G), government-to-business (G2B), and government-to-citizens (G2C) services. All of the services provided by Iranian public agencies fit into this classification. Up to now, more than two thousand of these services are classified.